Question 1

Which brand of cassette does it support?

Accepted Answer

The app allows you to customize speed and gear spacing, so in theory it supports 3–14 speed cassettes from all brands.

Question 2

Is it equipped with a rear derailleur clutch function?

Accepted Answer

OX2.0 and GeX are equipped with a rear derailleur clutch function.

Question 3

What type of transmission does EDS use?

Accepted Answer

EDS uses a dual transmission system utilizing both Bluetooth and ANT.

Question 4

Can EDS be paired with bike computers?

Accepted Answer

Yes!EDS TX, OX2.0, and GeX can all be paired with bike computers.

Question 5

Rear derailleur hook compatibility

Accepted Answer

Only applicable to non-direct mount hooks, partially compatible with UDH hooks. Non-direct-mount hangers: compatible without issue UDH hangers: partially compatible — some frames may require adjustments

Question 6

For EDS OX, can I install a double chainring?

Accepted Answer

No. Due to its direct mount structure, the rear derailleur is only compatible with a single chainring system.

Question 7

What should I do if the derailleurs are stuck or can't shift?

Accepted Answer

Use the "Initial Calibration" function in the WHEELTOP app to adjust the front derailleur. Adjustment must always start from the default position. Correct default position: Set the FD at the largest chainring position Set the RD at the smallest cog position Use the initial calibration function in th

Question 8

Why are there 6 gear values for FD fine-tuning? What do they mean?

Accepted Answer

Gear 1st: Press and hold left shifter — FD moves from small to large chainring. Gear 2nd: FD on large chainring, RD on smallest 6 cogs — fine position value. Gear 3rd: FD on large chainring, RD on largest 6 cogs — fine position value. Gear 4th: FD on small chainring, RD on smallest 6 cogs — fine pos

Question 9

How to do the initial calibration?

Accepted Answer

For EDS TX series: Set the front derailleur to the largest sprocket Set the rear derailleur to the smallest cog position Open the WHEELTOP App → Initial Calibration Use "<" or ">" buttons to align the RD pulley with the smallest cog Exit the initial calibration page For EDS GeX and OX series: Same s

Question 10

How does the rear derailleur linkage function work with limit function enabled?

Accepted Answer

When the FD is on the large chainring, RD is below 3rd gear, and limit is enabled: RD Upshift: System executes an RD upshift once every 0.5 seconds. RD Reaches 3rd Gear: The RD upshifts until reaching 3rd gear. FD Downshift: Once RD reaches 3rd gear, system waits 2 seconds before executing the FD do