Question 1

How do I power off and power back on my WHEELTOP EDS device?

Accepted Answer

In the latest version of the WHEELTOP app, swipe left on the rear derailleur's device card to bring up the **Disconnect / Power Off** menu, then tap **Power Off**. This is useful for shutting the system down during shipping or storage. To power the device back on, plug in the magnetic charging cable

Question 2

I can't agree with the user agreement or it doesn't show on my phone

Accepted Answer

Try switching the language to English — you should then be able to accept the policy. You can change languages again after registration: Personal info page → Language switch → choose your language.

Question 3

How to download and register the WHEELTOP app?

Accepted Answer

WHEELTOP APP download: app Store Google Play After successful registration, log in to the app. You can also download the APK file directly: APK Download Link For first-time use, please register with your email.

Question 4

How to pair the app?

Accepted Answer

On the home page, click the [Add Device] button. The APP will automatically navigate to the nearby devices list page. Locate your device's MAC address, then click to add and bind it. After successful binding, you will need to name the device. Step 1: Click the Add button on the home page Step 2: Tur

Question 5

How to perform a factory restore?

Accepted Answer

It works like a factory reset for gear values. Use it when gear values have been misadjusted to restore the preset values. Path: APP → Settings → Device-adjustment → Fine-tuning → "Factory-restore" button at the bottom.

Question 6

My bike has a 9-speed cassette. How should I set it in the app?

Accepted Answer

You can set the speed level in the app, supporting 3 to 14 speeds. If you upgrade to a higher-speed cassette and chain in the future, you only need to modify the setting in the app. Path: APP → Settings → Device-adjustment → Replace cassette The cassette speed is to set the total gear of the transmi