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Feedback from verified purchases in our eBay store.
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Took my money on 10-2, did not ship until 10-13. Shipped wrong item. Still waiting on purchased item.
Reply from AoeagleSorry! Packing error. Correct item re-sent Oct 14, tracking sent to buyer.
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Order delivered on time with no issues
Which brand of cassette does it support?
The app allows you to customize speed and gear spacing, so in theory it supports 3–14 speed cassettes from all brands.
How to pair the app?
On the home page, click the [Add Device] button. The APP will automatically navigate to the nearby devices list page. Locate your device's MAC address, then click to add and bind it. After successful binding, you will need to name the device.
Step 1: Click the Add button on the home page Step 2: Turn on your phone’s Bluetooth to search for nearby devices
Step 3: Select nearby bindable devices to add Step 4: Name the device
One last thing — and this is where a lot of users get stuck.
To connect, you need to tap the Bluetooth icon in the app. Before doing so, make sure the derailleur hasn't gone into sleep mode. If it has, just give the derailleur a tap or shake the bike to wake it up. Once the connection is successful, the Bluetooth icon will light up — and you're all set to start adjusting your derailleur.

How to do the initial calibration?
For EDS TX series:
- Set the front derailleur to the largest sprocket
- Set the rear derailleur to the smallest cog position
- Open the WHEELTOP App → Initial Calibration
Use "<" or ">" buttons to align the RD pulley with the smallest cog
Exit the initial calibration page
For EDS GeX and OX series: Same steps but skip step 1 (no FD adjustment required).
How to download and register the WHEELTOP app?
WHEELTOP APP download:
After successful registration, log in to the app.
You can also download the APK file directly: APK Download Link
For first-time use, please register with your email.
How to perform a factory restore?
It works like a factory reset for gear values. Use it when gear values have been misadjusted to restore the preset values.
Path: APP → Settings → Device-adjustment → Fine-tuning → "Factory-restore" button at the bottom.

The rear derailleur position is inconsistent with the APP display
1.Go to the initial calibration page in the APP 2.Select the rear derailleur (upper section) 3.Press the right arrow (▶) and hold until the RD moves back to the smallest cassette
More questions (7)
The device cannot shift immediately after not riding for a long time
1.Charge the system — a low battery can delay activation 2.Gently shake the frame — this helps wake up the rear derailleur more quickly
Can EDS be paired with bike computers?
Yes!EDS TX, OX2.0, and GeX can all be paired with bike computers.
How do I power off and power back on my WHEELTOP EDS device?
In the latest version of the WHEELTOP app, swipe left on the rear derailleur's device card to bring up the **Disconnect / Power Off** menu, then tap **Power Off**. This is useful for shutting the system down during shipping or storage. To power the device back on, plug in the magnetic charging cable for **2-3 seconds** — once the charging indicator light turns **red**, the device powers on and reactivates.

Is it equipped with a rear derailleur clutch function?
OX2.0 and GeX are equipped with a rear derailleur clutch function.
How long does the battery last on a single charge?
A fully charged WHEELTOP EDS battery delivers 20,000+ shifts per charge, which translates to 60+ hours of typical riding before needing to recharge. This exceptional range means most cyclists can ride several days between charges, making the EDS derailleurs ideal for long tours and multi-day events.
For EDS OX, can I install a double chainring?
No. Due to its direct mount structure, the rear derailleur is only compatible with a single chainring system.
How do I pair the OX 2.0 shifter with the rear derailleur?
- Remove the back cover of the shifter and take out the existing CR2032 coin battery. Have a fresh coin battery (or a small metal object) ready.
- Plug the charging cable into the rear derailleur for 3–5 seconds until a red light appears, then unplug it right away. This step is critical — the derailleur only enters pairing mode once the charging cable is disconnected, so make sure it's unplugged before continuing.
- Go back to the shifter. With one hand, press and hold the large button on the shifter — don't let go. With your other hand, insert the coin battery, pressing it in with your thumb — don't let go of that either. After a few seconds the light should turn green. Press the shifter button once: if the rear derailleur moves, pairing is successful. Reattach the shifter's back cover in the correct orientation and tighten it.






